Terms of service

The 15% discount offer applies when purchasing 4 games priced under $15 (from $0.01 to $14.99 before taxes) and is only valid for items within that price range. All qualifying games must be purchased in the same order. Offer available only when the promotion is active.

Discounts cannot be combined. Only the most advantageous promotion for the buyer will be applied, except for free shipping, which may still apply.

Item Condition & Presentation
Before shipping, at the discretion of PiXEL-RETRO, discs/CDs may be professionally resurfaced. Therefore, the product image of a disc/CD may differ slightly if resurfacing has been performed.

Every item is cleaned and tested before shipping to the customer. Exceptions may occur and will be communicated. For example, if PiXEL-RETRO does not have the appropriate console on hand to test a game at the time of sale.

PiXEL-RETRO does not use stock or "generic" photos. Except in rare cases, the items are listed with photos of the actual product being sold. Therefore, PiXEL-RETRO does not describe or comment on item condition—buyers are expected to evaluate condition based on the photos provided. Additional photos are available upon request.

An item is considered complete (CiB - Complete in Box) when it includes the game, original box, and instruction manual.

An item may be listed as complete (CiB) if the box insert or manual is in French.

An item may be described as Greatest Hits, Not for Resale, Player’s Choice, Platinum Hits, or similar if any component—game, case, or manual—fits these categories.

Gift Cards
Digital gift cards are available in the online store. These cards do not expire and may be used at any time toward any item in the shop. They are non-refundable and cannot be exchanged for cash.

Order Cancellations & Returns
PiXEL-RETRO reserves the right to cancel any transaction if fraud is suspected or if there is an error in the listing (photo, description, typo, etc.).

Any digital promotional code included with a game is considered void and already used.

For item purchases or trade-ins, PiXEL-RETRO relies on the seller’s honesty in representing the item’s condition and functionality. If the item is later found not to match the seller’s description, PiXEL-RETRO reserves the right to cancel part or all of the transaction.

Legal Rights
Any full or partial use of PiXEL-RETRO’s content—including texts, descriptions, photos, images, logos, and meta descriptions—without written permission from PiXEL-RETRO (or its owner) is subject to legal and criminal penalties.